Estimates are free. When Tony Cook Heating and Air Conditioning gives you an estimate all of these items are included. To compare prices please use this list. We offer competitive pricing on all systems.
Customer Estimate Check List
What should a customer look for and/or ask when getting an estimate on a new HVAC system? Please use our checklist when interviewing a prospective air conditioning contractor.
- Is the HVAC contractor licensed and insured? If so what type of license, county, city, or state?
- What is the contractor's license number?
- Do they have any references?
- Will they be doing the work or will it be a sub-contractor?
- What brand of equipment will they be installing?
- Size (*ton) of the equipment to be installed in your Home/Business?
- What is the **SEER rating of the new equipment?
- Are there any rebates on the new equipment?
- Will they be replacing the refrigerant lines?
- What is the warranty on the Equipment?
- What is the warranty on the Labor?
- What type of thermostat will they be installing? Programmable? Non-programmable?
- Does the equipment have to be registered for the warranty to be valid?
- Will the refrigerant chase pipe be sealed?
- Will the base under the Air Handler Unit (inside unit) be insulated?
- How hard/easy is the filter access?
- Is the condensing unit (outside unit) to be anchored down?
- Is the existing electrical service, i.e. breaker panel, sized correctly for the new equipment.
- Will your ductwork be inspected?
- Will the new system be checked for proper operation, running system through all heating and cooling cycles, before the contractor leaves the site?
- Do they take the time to explain the new system, Operation and maintenance of the equipment as well as the operation and programming of your new thermostat once your new system is installed?
- Will I be provided with phone numbers in the unlikely event there is a problem with the new system?
* Ton - Unit of cooling capacity. A “ton” of air conditioning refers to capacity in relation to melting one ton of ice in 24 hours. 288,000 Btu are required to melt one ton of ice in 24 hours (or 12,000 Btu/hr). A 2-ton air conditioner has a nominal capacity of about 24,000 Btu/h.
** SEER - The Seasonal Energy Efficiency Ratio is an energy efficiency rating for air conditioners. The higher the SEER, the better the energy performance, the more you save. The DOE's established minimum SEER rating for cooling is 14.00.